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Schreibtisch mit Lampe, Vase mit Blume, Laptop, Notizbuch mit Stift, Keramikschale und Büchern in neutralem Dekor.
Ein Schreibtisch mit geschlossenem Laptop, Notizbuch, Stift, Glas Wasser, zwei Keramikvasen, eine mit trockenen Blumen, und eine weitere kleine Keramikfigur, alles vor einem beige Wand mit weichem Schatten.
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Frequently Asked Questions

  • Orebmax is an online shopping store offering high-quality products including:

    • African fashion designs (Ankara styles)

    • 100% human hair (wigs, bundles, extensions)

    • Beauty products and home accessories

  • We offer for now only Online store But We Base In Germany & All Shippings Are From Germany

  • You can place an order by:

    1. Visiting our website: www.orebmax.com

    2. Selecting your desired products

    3. Adding them to your cart

    4. Proceeding to secure checkout

  • We accept secure payment methods such as:

    • Debit/Credit cards

    • PayPal

    • Other secure payment options available at checkout

  • Yes, Orebmax offers both local (Germany) and international shipping. Delivery times may vary depending on your location.

  • Estimated delivery times:

    • Germany: 2–5 business days

    • Europe: 5–10 business days

    • International: 7–15 business days

    Note: Delivery times may vary due to courier services or customs.

  • Yes. Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

  • We offer a 14-day return policy for eligible items. Items must be unused and in original packaging.

    ⚠️ Note: Some items such as worn human hair, opened beauty products, and customized Ankara outfits are non-returnable.

  • Please contact us within 48 hours of delivery:

    • Send an email to support@orebmax.com

    • Include photos of the item

    We will arrange a replacement or refund.

  • Yes, we offer exchanges only for:

    • Defective items

    • Damaged products

    • Incorrect orders

  • Yes, all our hair products are high-quality 100% human hair, carefully selected to ensure durability and a natural look.

  • Yes, we offer custom-made Ankara designs tailored to your preferences. Please contact us for details before ordering.

  • You can reach us via:

    • Email: support@orebmax.com

    • Phone: +49 152 18220039

  • Yes. We take your privacy seriously and use secure systems to protect your data in compliance with GDPR regulations.

  • Orders can only be canceled before they are shipped. Please contact us immediately if you wish to cancel or modify your order.

  • Yes, we occasionally offer special deals and promotions. Follow us or check our website regularly for updates.